We care about individual privacy and personal data security. This Privacy Policy applies to this website and its subdomains (the "Website") through which Vis Caeli and its affiliates (“Vis Caeli”, “we”, and “us”) may provide information, materials, software, and services, including our accelerator programs services and the software for partner companies that is accessible through the Website (collectively, the “Services”) and explains what Personal Data we collect from users of our Services (a “user” or “you”) and how we use it. By accessing the Website or using Services, you agreed to the practices described in this Privacy Policy.
When using the term “Personal Data” in our Privacy Policy, we mean information that relates to you and allows us to identify you, either directly or in combination with other information that we may hold, as defined by the GDPR. We are a controller under the General Data Protection Regulation (“GDPR”) and process Personal Data in accordance with applicable data privacy laws and regulations.
We reserve the right to change this Privacy Policy at any time. If we make material changes, we will take steps to notify you. You should periodically check our website, including this privacy page, for updates. You acknowledge that your continued use of our Services after we publish or send a notice about our changes to this Privacy Policy means that the collection, use and sharing of your Personal Data is subject to the updated Privacy Policy.
What Personal Data do we collect?
We collect Personal Data that you voluntarily provide to us, such as through forms you choose to submit to contact us to obtain more information about Vis Caeli, program application information to accelerator programs, surveys and other contact and application forms. We may also collect Personal Data through the use of cookies and other tracking technologies. We may also collect information from our partners and third-party services we use to provide the Services. We collect this information through your social media accounts, scouting efforts such as use public record sources or create editorial content about your organisation in order to identify opportunities for your organisation, and other third-party platforms, which may include market research, company research and lead generation services.
How do we collect Personal Data?
We use the information we collect to:
Deliver, develop and improve the Services and your overall user experience.
Protect, investigate, and deter against fraudulent, unauthorised, or illegal activity.
Link or combine user information with other Personal Data.
Compare and verify information for accuracy and update our records.
Email, text, message, or otherwise contact you with information and updates about us and the Services.
Respond to your comments and questions and provide customer service.
Send you information including confirmations, invoices, technical notices, updates, security alerts, and support and administrative messages.
Analyse how you use the Services with tools such as Google Analytics and other tools to help us understand traffic patterns and know if there are problems with the Services.
Create targeted advertising to promote the Services, for commercial, sales, or investment purposes, and engage our users.
Create other marketing communications for outreach and sharing information about our future opportunities. You can always opt-out of these communications by using the unsubscribe links in our communications.
We may also use your image in our marketing materials in order to highlight the users participating in the Services. We also use photos and audio-visual footage for example from the past programs which may contain your image or voice. If you want to exercise your right to object to any of these uses please email us at info@viscaeli.com
With whom do we share your Personal Data?
We do not rent, sell, or share your Personal Data with other people or non-affiliated third parties except with your consent or as necessary to complete any transaction or provide any service you have requested or authorised. We may share information with accelerator programs attendees, mentors, service providers, network partners, and other third parties where it is necessary to provide the Services, and for other purposes described in this Privacy Policy, such as:
Other Users: Our Services are set up with the means of allowing attendees to connect with each other. We may share redacted information of our users with other users of our Services for the purpose of making introductions for relevant opportunities.
Partners: Sometimes we collaborate with other organisations to deliver the Services. For example, you may share personally identifiable information about you and your business when applying to our programs. The application information that you choose to provide, will be accessible to the program partners. When you fill any application forms for our programs, you consent to the sharing of your contact information with these individuals and companies.
Affiliates: We may share your information with our affiliates and/or subsidiaries.
Service Providers: We may share your personal information with third-party service providers to help us operate, provide, improve, understand, customise, support, and market our Services. These third parties provide us with services such as database administrators, cloud computing services, advertising services, data analysts, application service providers, support infrastructure, and other areas. The use of these services requires the relevant third-party to access or use personally identifiable information about you. These third parties are contractually required to use it only to provide their service to us, and prohibited from using it for their own purposes.
Aggregated information. We may also share aggregated or de-identified information, such as program attendee job titles with companies we do business with.
We may store information, using our internal tools, such as your contact information and employment details, that are necessary to enable us to operate effectively and deliver our Services to you. We may also transfer your Personal Data to a third party as a result of a merger, acquisition, reorganisation or similar transaction; when required by law or to respond to legal process; to protect our customers; to protect lives; to maintain the security of the Services; and to protect the rights or property of Company. In such event, and to the extent legally permitted, we will notify you and, if there are material changes in relation to the processing of your Personal Data, give you an opportunity to consent to such changes.
How long do we retain your Personal Data?
We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you. Your Personal Data will be retained for as long as you are a business contact to us, or longer as required by applicable law. Your Personal Data may be deleted when it is no longer relevant or when you withdraw consent, again within the parameters of applicable law. You may unsubscribe at any time from communications from us, and we will cease sending you further communications.
What security do we have in place over your Personal Data?
Vis Caeli has implemented commercially reasonable technical, administrative, and organisational measures to protect your Personal Data against loss, misuse, and unauthorised access, disclosure, alteration, or destruction. Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure. The safety and security of your Personal Data also depends on you. If you have an account with us, you are responsible for keeping your account details confidential. Your account is protected by your account password and we urge you to take steps to keep your Personal Data safe by not disclosing your password and by logging out of your account after each use. We further protect your Personal Data from potential security breaches by implementing certain technological security measures. However, these measures do not guarantee that your Personal Data will not be accessed, disclosed, altered or destroyed by breach of such firewalls and secure server software. By using the Services, you acknowledge that you understand and agree to assume these risks.
What are your rights with respect to your Personal Data?
Under certain circumstances, you have rights under data protection laws in relation to your Personal Data:
to be informed about the processing of your personal data (for example, for what purposes, what types, to what recipients it is disclosed, storage periods, any third party sources from which it was obtained);
to request a download or access to any personal data which we hold about you;
to update or correct your personal data, if you consider that it is inaccurate;
to ask us to delete your personal data, if you consider that we do not have the right to hold it;
to withdraw consent to our processing of your personal data (to the extent such processing is based on previously obtained consent);
to opt-out from sending you marketing emails at any time by using the below contact details;
to restrict processing of your personal data;
to ask us to move some of your personal data elsewhere in certain circumstances;
to object to your personal data being processed in certain circumstances.
Any request for access to or a copy of your personal data must be in writing and we will endeavour to respond in compliance with data protection legislation. We will correct any incorrect or incomplete information and will stop processing your personal data, or erase it, where there is no legal reason for us to continue to hold or use that information. We aim to ensure that the information we hold about you is accurate at all times. To assist us in ensuring that your information is up to date, do let us know if any of your personal details change.
Note to users outside the European Economic Area
We collect information globally and we are a remote-first organisation with a primary base of operations within the European Economic Area. The Services are controlled and operated by us from Portugal and are not intended to subject us to the laws or jurisdiction of any country or territory other than that of Portugal. Your Personal Data may be stored and processed in any country where we have facilities or in which we engage service providers, and by using the Services you consent to the transfer of information to countries outside of your country of residence, which may have data protection rules that are different from those of your country. In certain circumstances, courts, law enforcement agencies, regulatory agencies or security authorities in those other countries may be entitled to access your Personal Data. In cases of data transfers outside the European Economic Area, we commit to carry out only necessary transfers of your Personal Data and to entities that guarantee the adoption of adequate technical and organisational measures.
Updates to this Privacy Policy
This Privacy Policy was updated in December 2023. We may amend this policy from time to time to reflect changes in our practices with respect to the processing of Personal Data or changes in applicable law.
If you have any questions about how we process your Personal Data, please contact us at info@viscaeli.com